My team was disappointed on me.
Friday at 3 o’clock in the afternoon, I asked my team to be on the office at 8:30 am on Monday. They were there and I wasn’t. I forgot about it!
I find it very serious. I’ve been talking about purpose and how to generate trust and this kind of errors are the ones that have a profound impact on teams.
What I did?
I said I was sorry. I didn’t try to make any excuses. I told them I forgot about it, that it was an error and that I understood their feeling of frustration and disappointment.
They told me it was find but their faces told me something else. I’m feeling guilty as hell.
Why I decided to write about it?
When we manage teams we are exposed to making errors and forget commitments. We are humans. But, we have a responsibility with ourselves and the team to right the wrongs and to be true to them.
Maybe this had a huge impact on them, but I’m sure that not saying anything would have been worst.
Be real. Tell the truth. And set an alarm! The engagement of your team depends on this.